Customer service agent

Here's what the day might look like:

Related to customer service (40%) :

• You'll be one of the voices atCompany. You will take the calls and direct them to the right people.
• You'll represent the company's image. You'll be the one greeting customers and visitors.

In connection with administrative tasks (60%):

• You will work directly with the sales team at contact . Your help will be appreciated in certain administrative tasks
• You'll have to answer customer e-mails and/or forward them to the right people.
• You'll prepare the various forms needed to prepare for delivery of the trailers and Motorhomes (customer pouch, customs form, transfer forms, etc.).
• You may have to Contact customers to verify certain information.
• You'll also be in charge of preparing invoices and taking payments from customers.

We're looking for a smiling person with a well-groomed appearance.

Opening hours Monday to Friday, 9am to 5pm*.

*On a few occasions during the year, during special events, the person will have to be available to work on Saturdays.

• DEP in secretarial field, relevant training and/or experience;
• Bilingual French/English, spoken and written;
• Enjoy working with the public and be approachable;
• Interpersonal skills, priority management and resourcefulness;
• Team spirit;
• Very good knowledge of the Microsoft Office suite (Word, Excel, Outlook) ;
• Valid driving license.